Try changing the 3ds Max display driver from the default D3D11 driver to another 3ds Max display driver, such as D3D9. If one does not help, move to the next one. If none of the above steps mitigates the issue, verify the following. If the Trend Micro Antivirus program is installed, try uninstalling it (through the Windows Control Panel > Programs and Features), then reinstalling the latest version from Trend Micro. Uninstall the Trend Micro Antivirus program NET Components How to remove and reinstall the Microsoft. How to reinstall Microsoft Visual C++ Runtime Libraries from Autodesk software installation package. Uninstall and reinstall the Microsoft Visual C++ Components How to remove and reinstall Microsoft Visual C++ Runtime Libraries Go to the website of your graphics card manufacturer (such as Nvidia, AMD, or Intel), then search for, download and install the latest driver for your graphics card. The latest Autodesk Licensing Service update (versions 2020 and higher).Autodesk License Service - 5.1.5 hotfix 1 (versions 2018 only).Product Updates in the Autodesk Account and download the correspondent update for your version: Install the latest License Service and Single Sign on Component (AdSSO) update 3ds Max may crash if there is an issue connecting to the Autodesk License servers. Access the section
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